New Patients Information

Registration Process for New Patients

At N7 Dental Care and Holloway Dental Centre we welcome new NHS and private patients to join our family friendly practice.

If you would like to register with us, please email us at hdc-rec@n7dental.co.uk with the following details:

• Full Name
• Date of birth
• Contact telephone number
• Address
• GP details
• Do you require NHS or Private treatment?
• Do you have any exemptions? Please tell us about them and provide proof if possible.

Alternatively fill in the online form at at the bottom of this page.

As a new patient at our practice, the first appointment will be to carry out a full oral health assessment. This will involve completing the New Patient Information and Medical History form followed by a dental examination by one of our friendly dentists.

Appointment Cancellation Policy

Cancellations, Failed and Missed Appointments

It is inevitable that sometimes you may need to cancel or rearrange your dental appointments. We ask patients to give as much notice as possible when cancelling an appointment, so we have the opportunity to offer it to someone else. Although we understand that during an emergency, this is not always possible, non-attendance and cancellations at short notice without a valid reason deprive other patients of our services.

Appointments are often wasted as people do not attend. Over 300 appointments per month are being wasted. Other patients could have used these appointments. The first time a patient fails to attend a booked appointment, we will send a letter or e-mail reminding them that they must cancel appointments if they cannot attend in the future. After 2 of failed to attend letters or e-mails, results in a penalty charge or restrictions on future bookings, including potential deregistration.

An appointment is considered to have been broken if any of the following occur:

• If the patient fails to show up for the appointment.
• If the patient appears more than 20 minutes late for a scheduled appointment.
• If the patient calls to cancel an appointment with too little advance notice to allow that appointment time to be rescheduled with another patient (24 hours will be considered the minimum time necessary to avoid a broken appointment).

Patients who wish to cancel dental appointments must do so at least 24 hours before the appointment. If less notice is given without a valid excuse, the appointment will be considered to have been broken.